On Saturday I had a bit of a pamper day. I had my nails done, my hair done and I even gave my car a treatment and got it washed.
Three different services, three different customer services... hear my thoughts in this 4-minute VLOG.
Scissors - Hairdressers - Warwick
01926 499740 - book an appointment
Warwick Car Wash - Emscote Road (Opposite Tesco)
Just turn up - £5 car wash, £10 inside and outside
Julies Nails - Leamington Spa
As mentioned in the video, I'm more than happy to share some tips and guidance on things you can do to improve your customer service - drop me an email to firstname.lastname@example.org
However, if you want the experts - It's Marie & David Cross you need!
Marie has recently recorded a brand new 30 minute online video, bursting at the seams with value and quick-wins your team can start implementing straight away.
You can sign up for Marie's training here - which is jam packed with practical and useful tips, techniques and ideas that your frontline staff can implement immediately to WOW your prospects and customers.
Marie's focus is to help businesses like yours, up and down the UK, to show up and stand out from others in their field...to become that ‘Purple Cow’ as Seth Godin (author of the brilliant book of the same name) would say!
Get yourself on that training video - I promise you, it will be worth it!